MainPanel - Frequently asked questions

Are the services you offer directly provided by you?

Yes, at MainPanel, we only offer products made by us to ensure the best experience for our customers.

How can I open an account on the MainPanel?

Our services are exclusive and available only to a select group of users. If you wish to sign up for our platform, you must complete the application form and wait for our sales team to review it. The review process will take up to three working days. After submitting your application, you will receive an email containing a verification link. Your application will be disregarded if you do not confirm your email.

How can I deposit funds?

To start using our services, you will need to add funds to your account. We offer various payment gateways to choose from, so you can select the one that suits you best. Once you have chosen your preferred payment method and deposited the desired amount, your account will be automatically updated after the payment is confirmed.

How much bonus can I get from my deposit?

We offer up to a 10% bonus based on the deposit amount, which means a 10% discount on all our prices!

How can I place an order?

Once you've topped up your account, go to the "New Order" page to place an order. Select the category, service, and quantity, and submit your order.

What is the multiple-order function and how can I use it??

The Mass Order feature is a useful tool that enables you to place multiple orders for different services, links, and quantities in one convenient location. To use this feature, simply enter the service ID (located on the left of the service name), followed by the link, and then the quantity on each line. Please note that each line should contain all three components.
Here's an example:

How long can it take since the order starts?

It may take up to 24 hours or more for orders to process due to overloads or network limitations. Please refrain from opening tickets for orders that have not yet started, even if they are labeled as "instant".

Where can I find the order start time?

You can find the estimated order start time on the service description on the services page or the new order page. Please note that during network overloads, it may take longer.

Can I cancel or edit an order?

Although orders cannot be edited or changed once placed, we offer cancellation for most of our services as we are the providers.

How long can it take to cancel an order?

As we are the providers of our services, after our support team handles a cancellation, the order is promptly terminated.

What is the refill period?

The refill period denotes the duration for which the warranty on our service is applicable in case of accidental drops or damages. Our company takes pride in offering a lifetime warranty for almost all of our services, ensuring that you can enjoy long-term protection and peace of mind.

What happens if I place multiple orders on the same link?

We will take care of them from our backend, so you don't need to worry about anything.

How can I follow an order?

You can follow your order directly from the "Order Logs" page, where all the orders you have placed are stored.

How can I check the status of my order?

You can view the status of your order on the "Order Logs" in the column "status".

How can I check when my order has been placed?

You can view the creation timestamp of your order on the "Order Logs" page under "Created on".

How can I check when my order has been completed?

You can view the completion timestamp of your order on the "Order Logs" page under "Finished on".

How can I get the order ID of my order?

You can get the ID of your order on the "Order Logs" page in the column "Order ID".

How can I get the start counter of my order?

You can get the start counter of your order on the "Order Logs" page near the voice "Start counter:"

How can I get the order details of my order?

You can get the details of your order on the "Order Logs" page in the column "Order Details".

What is the order status?

An order could have 5 kinds of statuses:

  • Pending and processing: the order is still under review and it will start soon.
  • In progress: the order is started and it is running fine.
  • Completed: the order has been finished.
  • Partial: the order was not fully delivered and the remaining part was refunded.
  • Cancel: the order was fully refunded.

  • How can I search for a specific order?

    You may use the search bar located on the top right to search for order ID, multiple order IDs separated by commas (e.g., 1234, 12345, 123456), or a link.

    How can I see all your offers?

    You can view our full offer on our Services page, and you can easily find the service you need by using the search bar.

    How can I contact you?

    If you are already registered, you can contact us via the "Ticket" page. Otherwise, you can send us an email at: [email protected]

    How can I open a ticket?

    If you are registered, you can submit a ticket on the "Ticket" page.

    How can I check news and announcements?

    You can check our news and announcements via the "What's new" page or Telegram Channel.

    How can I subscribe to your newsletter?

    You can subscribe to our newsletter by adding your email to our form on the "Homepage"

    How can I get a child-panel?

    Work in progress...

    How can I join your Telegram channel?

    You must be logged to see the link.

    How can I check my deposit history?

    You can check your deposit history via the "Deposits history" page.

    How can I see/edit my profile information?

    You can see or edit your profile information on the "Profile" page.

    How can I see my API key?

    You can see your API Key on the "Profile" page. Please ensure that it remains safe.

    How can I edit my password?

    You can edit your password on the "Profile" page.

    How can I generate a new API key?

    You can generate a new API key by going to the "Profile" page and clicking "Generate new" under the API key title.

    How can I see your API documentation?

    You can see our API Documentation on the "API Documentation" page.

    How can I get the invoice for my payment?

    To obtain the invoice for your payment, please go to the "Ticket" page and open a ticket. It is important to provide accurate information before making the payment. Otherwise, the invoice will be automatically generated based on the information you provided during the registration process.